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KCareOne is a comprehensive platform that integrates functions such as monitoring, alerting, operations terminal, and operation auditing (e.g., screen recording). It is dedicated to providing users with end-to-end, one-stop operations and maintenance solutions. Through KCareOne, users can easily handle monitoring, fault resolution, and auditing tasks in daily operations, significantly enhancing management efficiency.

| Innovation Point | Description | ||||||||
| Agentless | Zero-intrusion collection method with flexible deployment | ||||||||
| Full Asset Coverage | Covers hundreds of IT asset types, from physical devices to databases andmiddleware, enabling full-stack monitoring | ||||||||
| Alert Policy | Defines complex alert trigger strategies using expressions and PromQL language | ||||||||
| Message Push | Supports personalized notifications under multi-channel and multi-dimensionalstrategies | ||||||||
| Alert Suppression | Eliminates alert storms and focuses on root cause events | ||||||||
| Remote Access | Built-in WEB SSH, TELNET, and RDP remote desktop | ||||||||
| Operation Audit |
All operations processes —- whether command-line or remote desktop—-aremandatorily audited |
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| Cloud Hosting |
Cloud experts assist in handling issues to achieve result delivery |
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